Terms & Conditions

Updated 28 October 2025

GENERAL TERMS AND CONDITIONS

We greatly appreciate your choice to become a customer of Daley CE and enjoy our products and services!

Customer's purchase of any Product offered for sale on the Website is subject to these Terms and by placing an order for any Product the Customer agrees to be bound by them. Customer should print a copy of these Terms for future reference. Use of Customer personal information submitted to or via the Website is governed by the Daley CE Privacy Policy and Cookies Policy.

Daley CE reserves the right to change these Terms from time to time by changing them on the Website, although no such change will affect any order already placed with Daley CE through the Website. These terms were last updated on 28 October 2025.

Please see details on order and payments, account settings, shipping and delivery, and after-sales services and policies from Daley CE customer service portal by clicking here.

ARTICLE 1. DEFINITIONS

In these Terms, the following definitions apply:

After Sales Policy	the policy provided at here regarding returns and refunds of Products;
Account	the virtual account provided by Daley CE to Customers accessible at here;
Consumer	a natural person who is acting for purposes which are wholly or mainly outside that person’s trade, business, craft or profession;
Contract	each and every agreement between Daley CE and the Customer, concerning the sale of a Product to a Customer and delivery of the Product to the Customer, as well as any change therein or amendment thereto, as well as any (legal) acts in preparation or execution of such agreement;
Customer	any person or legal entity that places an order with Daley CE , with which Daley CE has concluded a Contract or with which Daley CE is in the process of discussing or negotiating the possible conclusion of a Contract or to which Daley CE has made an offer, the Customer may be a Consumer or a Trader;
Day	a calendar day;
Daley CE	the legal entity identified in Article 1.2 of these Terms and/or any legal entity or business affiliated therewith;
Order Confirmation	has the meaning given to it in Article 4.2;
Products	any products, goods and/or other items made available for purchase by Customers from Daley CE on the Website;
Special Terms and Conditions	any special terms and conditions applicable to Contracts or Customer Accounts (including any terms relating to vouchers or coupons), as notified by Daley CE to Customers from time to time;
Terms	means these general terms and conditions, as amended and updated from time to time;
Trader	means a person who is acting for purposes relating to that person’s trade, business, craft or profession, whether acting personally or through another person acting in the trader’s name or on the trader’s behalf;
Website	the website at www.daleyce.co.uk, or any other website of Daley CE on which Customers can purchase Products including the online and mobile application (App);

1.1 Daley CE may communicate with Customer electronically, such as by e-mail, text, or by posting communications on the Website. For contractual purposes, Customer agrees that all agreements, notices, disclosures and other communications that provided electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

1.2 Identity of Daley CE :

Daley CE : Daley CE UK Ltd.

Business address: G06 Oasis Camden, Bayham Street, London, England, NW1 0AG

Telephone number: + 00442074247848

Email address: support@daleyce.com.

Companies House Number: 03206753

ARTICLE 2. CUSTOMER ACCOUNT

2.1 Customer is responsible for maintaining confidentiality of its Account and password, and to the extent permitted by applicable law Customer agrees to accept responsibility for all activities that occur under or using its Account. Customer should ensure that the Account and password are kept confidential and secure and should inform Daley CE immediately if Customer has any reason to believe that Customer's password has become known to anyone else, or if the Account is being, or may be used in an unauthorised manner.

2.2 Customer is responsible for ensuring that the information provided to Daley CE is accurate and complete. Customer must notify Daley CE of any changes to information provided.

2.3 Customer must not use the Website: (i) in any way that causes, or is likely to cause, the Website, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance or inconvenience.

2.4 Daley CE may terminate Customer Account(s) or restrict access to and use of the Website if Customer is in breach (or Daley CE reasonably suspects Customer may be in breach) of applicable laws or these Terms. Daley CE may also restrict or suspend access to Customer Accounts for technical or security purposes.

ARTICLE 3. APPLICABILITY

3.1 These Terms apply to and form an integral part of every sale of a Product by Daley CE to a Customer and form the basis of each Contract entered into between Daley CE and a Customer governing the sale and delivery of a Product by Daley CE to a Customer.

3.2 Customers must hold a registered Daley CE Account to purchase Products from the Website. Without a valid Account Customers cannot make use of the Website and/or conclude Contracts with Daley CE .

3.3 The Customer must read these Terms carefully before entering into a Contract with Daley CE .

3.4 The Website and these Terms are available in English and can be consulted and downloaded on the Website

3.5 The Customer accepts these Terms when purchasing Products from Daley CE and/or using the Website.

3.6 The applicability of purchase conditions or other (general) conditions of the Customer are explicitly excluded and rejected, unless these are accepted in writing by Daley CE in respect of any specific transaction or purchase.

3.7 Daley CE may subcontract the whole or any part of the performance under the Contract to a third party. Daley CE remains responsible to the Customer for the execution of the Contract, including for the performance by third parties in the same way as Daley CE would be under these Terms and the Contract as if Daley CE would have performed the Contract itself, unless the Customer has instructed the (use of the) third party.

3.8 Daley CE does not sell products for purchase by children. Daley CE only sells or makes available for sale Products for purchase by adults who are over 18 years of age. Daley CE may (i) refuse any attempted purchase; (ii) terminate any Contract on giving written notice; (iii) require evidence that Customer is over 18 years of age, or any other age as may be required by law in respect to any specific Product; (iv) refuse to deliver any Products; and/or (v) terminate a Customer Account, if Daley CE suspects that Customer may not be over 18 years, or such other older age as may be required by law. Any use of the Website by a person under the age of 18 years is only permitted with involvement and supervision of a parent or guardian over the age of 18 years.

ARTICLE 4. CONCLUSION OF A CONTRACT

Consumer Customers

4.1 Consumers may order Products by clicking on the items the Consumer wishes to purchase and then following the prompts that appear on-screen. The Consumer may check and correct any input errors up until the point at which the Consumer submits the order to Daley CE by clicking the applicable "Buy Now", "Pay Now" or "Confirm Purchase and Pay" button on the checkout page.

4.2 After placing an order, Daley CE will send to the Consumer an acknowledgment that Daley CE has received the order. Please note that this does not mean that the order has been accepted. The order constitutes an offer to Daley CE to buy the Product(s) ordered. All orders are subject to acceptance by Daley CE . Daley CE is not obliged to accept the order and may, at its discretion, decline to accept any order. The Customer does, however, acknowledge that by clicking on the applicable "Buy Now", "Pay Now" or "Confirm Purchase and Pay" button, the Customer enters into an obligation to pay for the Product(s). Where Daley CE accepts the order, Daley CE will confirm such acceptance by sending a confirmation that the order has been dispatched ("Order Confirmation"). The Contract in relation to the Product(s) ordered will only be formed when Daley CE sends the Order Confirmation. After entering into the Contract, Daley CE is under a legal duty to supply the Customer with Products that are in conformity with the Contract.

4.3 The Contract will relate only to the Product(s) which have been confirmed in the Order Confirmation. Daley CE will not be obliged to supply any other Product(s) which may have been part of the order until such Product(s) has been confirmed in an applicable Order Confirmation.

Trader Customers

4.4 All offers or quotations issued or made by Daley CE are without any obligation for Daley CE and do not constitute a Contract, unless stated otherwise in writing.

4.5 Daley CE is not bound by any offer or quotation if the Customer can reasonably understand that the offer or quotation, or a part thereof, contains a mistake or a clerical error.

4.6 Any offer or quotation may be withdrawn by Daley CE , provided the Customer is given notice of the withdrawal before or at the same time as the Customer's acceptance of the offer.

4.7 A Contract, as well as modifications and additions thereto, is concluded at the moment when accepted or confirmed in writing by Daley CE or after Daley CE starts performance of the Contract.

4.8 If the reply to an offer by the Customer differs or contains additions, limitations or other modifications from the offer of Daley CE (whether or not the difference/addition/limitation/modification pertains to points of minor significance), Daley CE shall not be bound by the difference, additions, limitations or other modifications.

4.9 If Daley CE provides an offer or quotation consisting of a certain amount or range of Products, the quotation shall only apply if the Customer accepts the offer in full and takes delivery of the full range and number of Products. If the Customer only wants a part and/or not the complete number or range of offered Products, the price per Product shall be higher than a corresponding proportion of the quoted price, unless Daley CE stated explicitly otherwise in writing in its offer or quotation.

4.10 Documentation and/or materials in or accompanying any offer or, quotation in any form, are, unless stipulated otherwise in writing, for information purposes only and shall not be binding on Daley CE . Daley CE will observe the utmost care in providing any statements of prices, numbers, sizes, weight, colours, pictures and/or other (technical) specifications of Products. Documentation, samples, drawings or models shown or provided are only indications of the Products concerned, and the Customer cannot derive any rights therefrom. Daley CE does not guarantee the absence of any deviations.

4.11 Offers and quotations issued by Daley CE , and or any agreed deviations or additions thereto, do not automatically apply to future Contracts. The Customer cannot derive any rights from any offers, quotations and/or any agreed deviations or additions thereto, for other and/or future Contracts.

4.12 Subject to applicable statutory rights and restrictions, Daley CE may ascertain whether Customers are capable of meeting their payment obligations and may also apprise itself of all facts and factors that are relevant to entering into Contracts in a responsible manner, including conducting credit checks. If, based on this investigation, Daley CE has good reasons for not entering into a Contract, it may refuse an order or a request, which refusal must be substantiated, or it may apply Special Terms and Conditions to the Contract.

4.13 In the event one or more Products are unavailable once the order has been placed or Contract agreed, Daley CE will inform the Customer as soon as possible. The price of the order will be recalculated, and the Customer will be debited the new amount, with the price of the unavailable item deducted from the total amount. If the Customer has already made a payment, Daley CE will refund the applicable amount without undue delay.

4.14 The Customer is solely responsible for the correct and complete provision of information necessary for Daley CE to complete the Contract, including but not limited to information about Customer`s address, payment details and Contract information and the timely supply thereof. Daley CE cannot accept any liability for failure to supply Products which result from any error or inaccuracy in the information provided by the Customer.

ARTICLE 5. TERMS OF DELIVERY

5.1 The delivery time commences on the date the Contract is entered into by the parties. If Daley CE requires data or other information for the execution of the Contract that needs to be provided by Customer, the delivery time shall not commence until the Customer has provided to Daley CE all required data or information, if this is later than the date the Contract is entered into.

5.2 At all times, Daley CE shall be entitled to deliver the Products in instalments. In the event of a delivery in instalments, Daley CE shall be entitled to invoice each partial delivery separately.

5.3 If the Product(s) is/are to be delivered by Daley CE to the Customer's address, the delivery location is the address that the Customer specifies in the order process. Daley CE delivers to Customer addresses in mainland UK only. Daley CE reserves the right to suspend or cancel the order if the delivery address is not located within mainland UK.

5.4 If the Customer delivery address is geographically remote, for example certain outlying islands or other isolated locations, it is possible that Daley CE may not be able to deliver there. If that is the case, Daley CE will notify the Customer before it accepts the order. Daley CE reserves the right not to deliver to any region or country that is prohibited by applicable export laws or other sanctions. Orders cannot be delivered to PO Box or similar addresses.

5.5 With regard to Traders:

5.5.1 delivery of the Products shall be Ex Works (EXW) at the Daley CE warehouse in the UK, in accordance with the most recent Incoterms of the International Chamber of Commerce in force at the time when the Contract is concluded, unless Daley CE and Customer agreed otherwise;

5.5.2 delivery shall be deemed to have taken place at the time where the Products are made available to the Customer and

5.5.3 unless agreed otherwise in writing between the parties, all Products shall be transported for the account and risk of the Customer, even if Daley CE has arranged the transport and/or where the dispatch is made carriage paid.

5.6 If the Trader fails to provide information or instructions necessary for the delivery, (i) the Customer shall be in default without any notice of default being required and (ii) Daley CE is entitled to store the Products at the expense and risk of the Customer or to sell them to a third party.

5.7 Subject to Article 4 of these Terms, Daley CE will deliver Products within thirty (30) Days of acceptance of an order, unless a different delivery period has been agreed. If delivery suffers a delay, or if the delivery cannot be implemented, or only partially, the Consumer will be informed about this. In this case, the Consumer has a right to cancel the Contract free of charge and receive a full refund.

Please see more details about delivery from the customer service portal here.

ARTICLE 6. PRICES

6.1 All prices for the Products presented on the Website or otherwise, are in GBP and are inclusive of VAT. Prices do not include shipping and delivery charges, which are invoiced in addition to the prices of the Products once the Customer selects the delivery method.

6.2 Daley CE is entitled to modify the indicated prices at any time, before the conclusion of the Contract. If Daley CE modifies the price of the Product, it shall notify the Customer by email.

6.3 All cost estimates issued by Daley CE shall be merely indicative, except where specified otherwise in writing by Daley CE .

6.4 The Website contains a large number of Products, and it is always possible that, despite Daley CE's best efforts, some of the Products listed on the Website may be incorrectly priced. Daley CE will normally verify prices as part of the dispatch procedures so that, where a Product's correct price is higher or lower than the price stated on the Website, Daley CE will normally, at its discretion, either contact the Customer for instructions before dispatching the Product, or reject the order and notify the Customer of such rejection.

6.5 Any changes in factors affecting the price for the Products after the conclusion of the Contract will be payable by the Customer, even if the parties agreed upon a fixed price, provided that such changes are the result of statutory regulations or stipulations. If the Customer does not agree the change to the price for the Products, the Customer may terminate the Contract on the Day on which the price increase takes effect and receive a refund for any price paid for the Products and any applicable delivery charges.

6.6 Any changes in factors affecting the price for the Products or Daley CE`s additional costs, including, but not limited to purchase prices, exchange rates, delivery charges, storage costs, import and export duties and other levies due upon import or export, insurance rates, freight rates and other levies or taxes after the conclusion of the Contract may be recharged by Daley CE to a Trader, even if parties agreed upon a fixed price.

6.7 Where the Customer is a Trader, the Trader shall indemnify Daley CE against all damage, loss and/or costs that Daley CE may incur as a result of the Customer being not properly registered for VAT or similar tax purposes and/or that the Customer has issued incorrect information or has not supplied necessary information to Daley CE by any agreed deadline.

ARTICLE 7. PAYMENT

Consumer Customers

7.1 Payment for all orders must be made by one of the approved payment methods set out in Article 7.3 or otherwise indicated on the checkout page.

7.2 Customers should be aware that online payment transactions are subject to validation checks by the Customer's card issuer and Daley CE is not responsible if the Customer's card issuer declines to authorise payment for any reason. Please note, it is possible that the card issuer may charge an online handling fee or processing fee. Daley CE is not responsible for this.

Trader Customers

7.3 Where the Customer is a Trader, Daley CE may require an advance payment from the Customer. If an advance payment has been agreed, the Customer may not assert any right regarding the execution of the order in question before making the agreed advance payment.

7.4 The following payment methods are accepted by Daley CE : paypal, credit/debit card, Google Pay, buy now pay later providers, Apple Pay and Wechat Pay, and any other payment method available on the payment page when the Product is ordered. Payment methods are subject to any additional terms and conditions imposed by the Customer's card or payment provider. Daley CE may add or remove any payment methods from the Website, in its sole discretion, at any time.

7.5 All outstanding amounts are immediately due and payable in the event of late payment or if the Customer becomes bankrupt.

7.6 If the Customer fails to meet its payment obligations (in time), Daley CE may assign the relevant claim to a third-party.

ARTICLE 8. RETENTION OF TITLE

8.1 Where the Customer is a Consumer, the Product(s) ordered will be at the Customer's risk from the time of delivery. Ownership of the Product(s) ordered will also pass to the Customer on delivery, provided full payment of all sums due in respect of the Product(s), including any delivery charges, has been received by Daley CE .

8.2 Where the Customer is a Trader, notwithstanding actual delivery, all Products delivered by Daley CE to the Trader Customer shall remain the property of Daley CE until that time and ownership of the Products shall not pass to the Trader Customer until such Customer has paid in full all amounts owed to Daley CE in connection with Products delivered or to be delivered, including the any surcharges, interest, taxes, fees, levies, duties and costs that may be owed under these Terms and the Contract

8.3 As long as ownership of the Products has not been transferred to the Trader Customer, the Customer is not entitled to rent, pledge or otherwise encumber or transfer the Products to third parties.

ARTICLE 9. COMPLAINTS

9.1 Without affecting a Consumer's statutory rights, the Customer is required to inspect, or to have inspected, the Products as soon as the Products are delivered or placed at the Customer`s disposal. In addition, the Customer must examine whether the quality and/or quantity of the delivered Product(s) matches the Contract and complies with the requirements agreed by parties.

9.2 The Customer must notify Daley CE immediately in writing or by sending an e-mail to support@daleyce.com specifying any complaints concerning the Products. Any notification of a shortcoming/defect/complaint made by the Customer should contain a description with the Order Confirmation or purchase number, the delivery date, a copy of the applicable invoice, the serial number of the Product and the nature of the shortcoming/defect/complaint in as much detail as possible so that Daley CE can respond adequately ("Notification").

9.3 All Notifications shall be handled in accordance with the Daley CE After-Sales Policy available at our customer service portal.

ARTICLE 10. COMPLIANCE WITH THE CONTRACT AND ADDITIONAL GUARANTEE

10.1 In addition to the Customer's statutory rights, Daley CE guarantees that the Products comply with the Contract, the specifications stated in the offer, reasonable requirements regarding reliability and/or usability and all applicable laws in force on the date on which the Contract was concluded.

10.2 An additional guarantee provided by Daley CE may never limit the legal rights and claims that the Consumer may enforce against Daley CE by virtue of the Contract if Daley CE fails to perform its part of the Contract.

10.3 An additional guarantee means each obligation assumed by Daley CE under which Daley CE grants the Customer certain rights or claims that, in terms of scope, exceed those that Daley CE is required to grant by law if it has failed to perform its part of the Contract.

ARTICLE 11. INTELLECTUAL PROPERTY

11.1 The Website and all the elements, brands, drawings, models, photographs, texts, illustrations, logos, icons, graphics, products, associated products, etc. to be found on the Website are the exclusive property of Daley CE , its affiliated companies, its licensors or its content providers. Daley CE does not grant any license or any entitlement to Customers or any third parties other than that of consulting the Website. Any use or reproduction, in whole or in part, of these elements is authorised exclusively for information purposes only, for personal and private use, with any reproduction and any use of copies made for other purposes being expressly prohibited.

11.2 Customer undertakes not to infringe or to attack Daley CE`s intellectual property or other proprietary rights in any way, directly or indirectly, by use or otherwise and acknowledges that Daley CE is the beneficiary with regard to these rights.

11.3 Customer shall ensure that all information received from Daley CE that is known or should reasonably be known to be of a confidential nature is kept secret and Customer will not disclose any of such information to any third party. The Customer shall only use such confidential information for the purpose for which it has been provided by Daley CE . Information shall in any event be regarded as confidential if it is designated as such by Daley CE .

ARTICLE 12. LIABILITY AND INDEMNITY

12.1 Without prejudice to any statutory rights or remedies Consumers might have, and to any restrictions imposed on the limitations of liability stated below by the laws of Consumer`s country of domicile and to the extent permitted by law, the liability of Daley CE is limited as set out in this Article 12.

12.2 Daley CE shall not be liable for:

12.2.1 any interruption to the Website;

12.2.2 any damage or loss resulting from a fraudulent intrusion by a third party, causing any change to the information made available on the Website;

12.2.3 non-fulfilment of orders due to stock shortages (whether a Contract has been concluded or not);

12.2.4 Products not obtained via the Website;

12.2.5 Products damaged by normal wear and tear; or

12.2.6 Products that have exceeded the reasonable lifespan of the Product.

12.3 Without prejudice to Article 12.1 and Article 12.2 and to the maximum extent permitted by law, Daley CE's liability for an attributable failure to comply with any of its obligations under any Contract and/or these Terms, explicitly including any failure to comply with a warranty obligation agreed with the Customer, based on a tort, or due to any other reason or on any other ground, shall in all cases be limited to the amount paid by the Customer to Daley CE under the Contract which is the subject of the claim.

12.4 In no circumstances will Daley CE be liable to Customer for any special, consequential, indirect, criminal or incidental loss, including but not limited to losses caused by delays, lost profits, lost savings, increased operational costs, damages or loss as a result of claims from Customer`s customers, loss of customers, loss of goodwill, damages or loss in connection with the use of items, materials or services provided by third parties that Daley CE is instructed to obtain by the Customer and damages and loss in connection with the engagement of third parties by Daley CE on the Customer`s instruction, howsoever caused, regardless of the basis of liability, and regardless of whether it was advised in advance of the possibility of such damages arising in any way from the Contract or otherwise.Daley CE's liability for destruction or loss of data is also excluded.

12.6 The restrictions and exclusions referred to in Articles 12.2 to 12.4 (inclusive) above shall no longer apply if and in so far as the damage in question is solely caused by an intentional act or gross negligence on the part of Daley CE . Nothing in these Terms limits or excludes Daley CE's responsibility for fraudulent representations made by Daley CE or for death or personal injury caused by its negligence or wilful misconduct.

12.7 Customer`s right to any damages is always conditional to the notification thereof to Daley CE in writing immediately upon the Customer becoming aware of the breach. Daley CE shall not be liable for any claims received more than twelve months after the Customer became aware of the event giving rise to the claim.

ARTICLE 13. FORCE MAJEURE

13.1 If force majeure of a temporary or permanent nature prevents the Contract from being performed, Daley CE is entitled to terminate the Contract in whole or in part, without any obligation to pay compensation, or to suspend the (further) execution of the Contract. In the event of suspension, Daley CE may declare the Contract wholly or partially terminated. If a force majeure situation occurs, the affected party shall promptly inform the other party and keep it informed of the development of the force majeure situation.

13.2 For the purpose of these Terms, 'force majeure' means any situation in which Daley CE cannot reasonably fulfill its obligations for reasons beyond its control, as well as, if not already included, government measures, quotas, (industrial strike, (civil) war, danger of war, pandemics, epidemics, riot, occupation, illness, molestation, fire, water damage, flood), company occupation, disruptions in the supply of energy, storage and transport difficulties, suppliers` default on the goods required for the delivery of Products from Daley CE and furthermore all circumstances, in which there is no reasonable reason Daley CE can be expected to fulfill its obligations towards the Customer.

ARTICLE 14. TERMINATION OF THE CONTRACT

14.1 If the Customer:

14.1.1 fails to fulfil one or more of its obligations under the Contract;

14.1.2 is declared bankrupt; or

14.1.3 the Customer otherwise loses the free disposal of its assets,

Daley CE may, without prejudice to all its other statutory and contractual rights, immediately suspend or terminate the Contract without notice of default and / or judicial intervention. On the suspension or termination of the Contract in accordance with this Article 14.1, any and every amount owed by the Customer to Daley CE is immediately due and payable in full. In respect of Products that have already been supplied by Daley CE but not yet paid for by the Customer, the Customer must return the Products to Daley CE immediately. and Daley CE's rights under this clause 14.1 are without prejudice to Daley CE's right to claim for damages, costs and interest.

14.2 If Daley CE terminates the Contract in accordance with Article 14.1, the Customer may download its user account information within 30 Days. For more information on how Customer personal data is processed, including Daley CE's retention policy, refer to Daley CE's Privacy Policy and Cookies Policy.

ARTICLE 15. MISCELLANEOUS

15.1 The Customer shall not be entitled to transfer its rights and/or obligations under these Terms or a Contract to any third party, without Daley CE`s prior written consent.

15.2 Daley CE shall be entitled to alter these Terms and the Special Terms and Conditions or make any additions thereto on giving written notice to the Customer. Unless: (i) the Customer informs Daley CE in writing, that it does not accept the changes and/or additions within fourteen (14) Days after the date of notification; or (ii) the Customer continues making use of the Website, the Customer shall be deemed to have accepted the amended Terms.

15.3 If, at any time, one or more provisions of these Terms is fully or partially void or voidable, the remaining provisions of these Terms will remain in full force and effect. In such an event, Daley CE may alter the relevant term in accordance with Article 15.2.

15.4 These Terms and any document expressly referred to in them represent the entire agreement between the Customer and Daley CE in relation to the subject matter of any Contract. Daley CE is required by law to advise Customers that Contracts may be concluded in the English language only and that no public filing requirements apply.

15.5 These Terms and all Contracts are governed by the laws of England and Wales. All disputes between Daley CE and the Customer to which these Terms apply are subject to the jurisdiction of the courts of London, England.

ARTICLE 16. CONSUMER RIGHT OF WITHDRAWAL WITH RESPECT TO THE DELIVERY OF PRODUCTS

16.1 The Customer's right to withdrawal from any Contract, to return any Products or to apply for a refund shall be as set out in the After-Sales Policy.